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Mark S. Ackerman

Associate Professor
School of Information
  and
Electrical Engineering and Computer Science
University of Michigan

     
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upcoming (2004 - )

  1. Ackerman, Mark S. and Christine Halverson. "Organizational Memory: Processes, Boundary Objects, and Trajectories." Computer Supported Cooperative Work: The Journal of Collaborative Computing, April 2004, 13 (2), pp. 155-189.
  2. Teevan, Jaime, Christine Alvarado, Mark S. Ackerman, and David Karger. "The Perfect Search Engine Is Not Enough: An Observational Study of Orienteering Behavior in Directed Search." Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI'04), April, 2004, in press.
  3. Schmandt, Chris, Kwan Lee, Jang Kim, and Mark S. Ackerman. "Impromptu: Managing Networked Audio Applications for Mobile Users." Proceedings of MobiSys 2004 (Second International Conference on Mobile Systems, Applications, and Services), June, 2004, in press.
  4. Ackerman, Mark S., Christine Halverson, Thomas Erickson, and Wendy A. Kellogg (eds.). Resources, Co-Evolution, and Artifacts: Theory in CSCW. Kluwer Press, expected November, 2004

2003

  1. Lutters, Wayne G. and Mark S. Ackerman. "Joining the Backstage: A Field Study of Locality and Centrality in an Online Community." Information Technology and People, 2003, 16(2), pp. 157-182.
  2. Halverson, Christine and Mark S. Ackerman. "Yeah, the Rush ain't here yet -- Take a break": Creation and use of an artifact as organizational memory." Proceedings of the IEEE Hawaii International Conference of System Sciences (HICSS'03), January, 2003.
  3. Ackerman, Mark S., Anne Swenson, Stephen Cotterill, and Kurtis DeMaagd,. "I-DIAG: From Community Discussion to Knowledge Distillation." International Conference on Communities and Technologies, November, 2003.
  4. Ackerman, Mark S. and Donald T. Davis, Jr. "Privacy and Security Issus in E-Commerce." Jones, Derek (ed.), New Economy Handbook, Academic Press, 2003.
  5. Ackerman, Mark S. and Christine Halverson. "Sharing Expertise: The Next Step for Knowledge Management." Wulf, Volker and Marlene Huysman (eds.) Social Capital and Information Technology. MIT Press, in press, 2003.
  6. Ackerman, Mark S., Kurt DeMaagd, Stephen Cotterill, and Anne Swenson. "I-DIAG: From Community Discussion to Knowledge Distillation." AAAI Spring Symposium on Agent Mediated Knowledge Management, March, 2003, AAAI Technical Report SS-03-01.


2002

  1. Schmandt, Chris, Jang Kim, Kwan Lee, Gerardo Vallejo, and Mark S. Ackerman. "Mediated voice communication via mobile IP." Proceedings of the ACM Symposium on User Interface Software and Technology (UIST 2002), November, 2002, pp. 141-150.
  2. Lutters, Wayne G. and Mark S. Ackerman. "Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support." Proceedings of the ACM Conference on Computer-Supported Cooperative Work (CSCW'02), November, 2002, pp. 266-275.
  3. Ackerman, Mark S., Volkmar Pipek, and Volker Wulf (eds.). Sharing Expertise: Beyond Knowledge Management. MIT Press, December, 2002.
  4. Ackerman, Mark S., James S. Boster, Wayne G. Lutters, and David W. McDonald. "Who's There? The Knowledge Mapping Approximation Project." Ackerman, Mark S., Volkmar Pipek, and Volker Wulf (eds.), Sharing Expertise: Beyond Knowledge Management, MIT Press, 2002.


2001

  1. Ackerman, Mark S., Trevor Darrell, and Daniel J. Weitzner. "Privacy in Context." Human-Computer Interaction, 2001, 16(2-4), pp. 167-176.
  2. Mark S. Ackerman. "The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility." John Carroll (ed.), HCI in the New Millennium, Addison-Wesley, 2001.


2000

  1. Ackerman, Mark S. and Christine Halverson. "Re-examining Organizational Memory." Communications of the ACM, January, 2000, 43 (1), pp. 58-63.
  2. Ackerman, Mark S. "The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility." Human-Computer Interaction, 2000, 15(2-3), pp. 179-204.
  3. Ackerman, Mark S. and David W. McDonald. "Collaborative Support for Informal Information in Collective Memory Systems." Information Systems Frontiers, 2000, 2 (3-4), pp. 333-347.
  4. Lutters, Wayne, Mark S. Ackerman, James Boster, and David W. McDonald. "Mapping Knowledge Networks in Organizations: Creating a Knowledge Mapping Instrument." Proceedings of the American Information Systems Conference (AIS'2000), August 2000.
  5. McDonald, David W., and Mark S. Ackerman. "Expertise Recommender: A Flexible Recommendation System and Architecture." Proceedings of the ACM Conference on Computer-Supported Cooperative Work (CSCW'00), November, 2000, pp. 231-240.
  6. Cranor, Lorrie F., Joseph Reagle, and Mark S. Ackerman. "Beyond Concern: Understanding Net Users' Attitudes about Online Privacy." Ben Compaine and Ingo Vogelsang (ed.), The Internet Upheaval: Raising Questions, Seeking Answers in Communications Policy, MIT Press, 2000, pp. 47-70. .
  7. Ackerman, Mark S. "Developing for Privacy: Civility Frameworks and Technical Design." Workshop on Freedom and Privacy by Design. Proceedings of the ACM Conference on Computers, Freedom, and Privacy 2000, April, 2000, pp. 19-23.


1999

  1. Ackerman, Mark S. and Eric Mandel. "Memory in the Small: Combining Collective Memory and Task Support for a Scientific Community." Journal of Organizational Computing and Electronic Commerce, 1999, 9(2-3), pp. 105-127.
  2. Ackerman, Mark S., and Christine Halverson. "Organizational Memory: Processes, Boundary Objects, and Trajectories." Proceedings of the IEEE Hawaii International Conference of System Sciences (HICSS'99), January, 1999.
  3. Ackerman, Mark S., and Lorrie Cranor. "Privacy Critics: UI Components to Safeguard Users' Privacy." Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI'99), v. 2 (short papers), May, 1999, pp. 258-259.
  4. Ackerman, Mark S., Lorrie Cranor, and Joseph Reagle. "Privacy in E-Commerce: Examining User Scenarios and Privacy Preferences." Proceedings of the ACM Conference in Electronic Commerce, November, 1999, pp. 1-8.


1998

  1. Muramatsu, Jack and Mark S. Ackerman. "Computing, Social Activity, and Entertainment: A Field Study of a Game MUD." Computer Supported Cooperative Work: The Journal of Collaborative Computing, January, 1998, 7(1), pp. 87-122.
  2. Ackerman, Mark S. "Augmenting Organizational Memory: A Field Study of Answer Garden." ACM Transactions on Information Systems (TOIS), July, 1998, 16(3), pp. 203-224.
  3. Ackerman, Mark S., and Christine Halverson. "Considering an Organization's Memory." Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW '98), November, 1998, pp. 39-48.
  4. McDonald, David W., and Mark S. Ackerman. "Just Talk to Me: A Field Study of Expertise Location." Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW '98), November, 1998, pp. 315-324.


1997

  1. Ackerman, Mark S., Debby Hindus, Scott Mainwaring, and Brian Starr. "Hanging on the 'Wire: A Field Study of an Audio-Only Media Space." ACM Transactions on Computer-Human Interaction (TOCHI), March, 1997, 4 (1), pp. 39-66.
  2. Ackerman, Mark S., Brian Starr, and Michael Pazzani. "The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web." Proceedings of RIAO'97: Computer-Assisted Information Searching on the Internet, June, 1997, pp. 17-31.
  3. Ackerman, Mark S., Daniel Billsus, Scott Gaffney, Seth Hettich, Gordon Khoo, Dong Joon Kim, Ray Klefstad, Charles Lowe, Alexius Ludeman, Jack Muramatsu, Kazuo Omori, Michael J. Pazzani, Douglas Semler, Brian Starr, and Paul Yap. "Learning Probabilistic User Profiles: Applications for Finding Interesting Web Sites, Notifying Users of Relevant Changes to Web Pages, and Locating Grant Opportunities." AI Magazine, Summer, 1997, 18 (2), pp. 47-56.


1996

  1. Ackerman, Mark S. "Definitional and Contextual Issues in Organizational and Group Memories." Information Technology & People, 1996, 9(1), pp. 10-24.
  2. Ackerman, Mark S., and Brian Starr. "Social Activity Indicators for Groupware." IEEE Computer, June, 1996, 29(6), pp. 37-44.
  3. Starr, Brian, Mark S. Ackerman, and Michael Pazzani. "Do-I-Care: A Collaborative Web Agent." Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI'96), v. 2, short papers, April, 1996, pp. 273-274.
  4. Ackerman, Mark S., and Leysia Palen. "The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System." Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI'96), April, 1996, pp. 268-275.
  5. Hindus, Debby, Mark S. Ackerman, Scott Mainwaring, and Brian Starr. "Thunderwire: A Field Study of an Audio-Only Media Space." Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW '96), November, 1996, pp. 238-247.
  6. Ackerman, Mark S., and David McDonald. "Answer Garden 2: Merging Organizational Memory and Collective Help." Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW '96), November, 1996, pp. 97-105.
  7. Ackerman Mark S., (ed.). Proceedings of the Conference on Computer-Supported Cooperative Work. New York: ACM Press, 1996.
  8. Kling, Rob, Mark S. Ackerman, and Jonathan P. Allen. "Information Technologies and the Threat to Privacy." Computers and Controversy, second edition, Rob Kling (ed.), 1996.
  9. Starr, Brian, Mark S. Ackerman, and Michael Pazzani. "Do I Care? -- Tell Me What's Changed on the Web." Paper, AAAI Spring Symposium on Machine Learning in Information Access, March, 1996.
  10. Ackerman Mark S., "Expertise Networks as an Enabling Technology for Cyberspace Use." Invited paper, White House - PARC Leveraging Cyberspace Conference, October, 1996.


1995

  1. Ackerman, Mark S. and Eric Mandel. "Memory in the Small: An Application to Provide Task-Based Organizational Memory for a Scientific Community." Proceedings of the IEEE Hawaii International Conference of System Sciences (HICSS'95), January, 1995, vol. IV, pp. 323-332.
  2. Ackerman, Mark S. and Eric Mandel. "xbb: A Blackboard for X Applications." Proceedings of the X Window System Technical Conference, January, 1995, pp. 169-176. Also published in the X Resource, 13 (1), pp. 169-176.
  3. Ackerman, Mark S., and Roy T. Fielding. "Collection Maintenance in the Digital Library." Proceedings of Digital Library '95, June, 1995, pp. 39-48.
  4. Covi, Lisa, and Mark S. Ackerman. "Such Easy-to-Use Systems! How Organizations Shape the Design and Use of Online Help." Proceedings of the ACM Conference on Organizational Computing Systems (COOCS'95), August, 1995, pp. 280-288.
  5. Mandel, Eric, and Mark S. Ackerman. "The ASSIST: Unified Management of Public and Private Information." Proceedings of the Astronomical Data Analysis Software and Systems (ADASS) Conference, October, 1995, pp. 23-25. Also published in the Astronomical Society of the Pacific Conference Series, v. 101, pp. 92-95.
  6. Ackerman, Mark S., and Brian Starr. "Social Activity Indicators: Interface Components for CSCW Systems." Proceedings of the ACM Symposium on User Interface Software and Technology (UIST'95), November, 1995, pp. 159-168.


1994

  1. Ackerman, Mark S. "Metaphors along the Information Highway." Proceedings of the Symposium on Directions and Impacts of Advanced Computing Systems (DIAC 94), April, 1994. Broadcast by moderator to Red Rock Eater email distribution list.
  2. Ackerman, Mark S. "Providing Social Interaction in the Digital Library." Proceedings of Digital Libraries '94, June, 1994, pp. 198-200.
  3. Ackerman, Mark S. "Augmenting the Organizational Memory: A Field Study of Answer Garden." Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW '94), October, 1994, pp. 243-252.
  4. Ackerman, Mark S. "Definitional and Contextual Issues in Organizational and Group Memories." Proceedings of the IEEE Hawaii International Conference of System Sciences (HICSS'94), January, 1994, vol. 3, pp. 191-200.


1988-1993

  1. Swick, Ralph, and Mark S. Ackerman. "The X Toolkit: More Bricks for User Interfaces." Proceedings of the Usenix Winter Conference, February, 1988, pp. 221-228.
  2. Ackerman, Mark S., Steven L. Wertheim, Matthew E. Hodges, and Russell M. Sasnett. "The Athena Muse Reference Facility." Proceedings of the Information in Text Conference, October, 1988, pp. 47-60.
  3. Hodges, Matthew E., Russell M. Sasnett, and Mark S. Ackerman. "A Construction Set for Multi-media Applications." IEEE Software, January, 1989, pp. 37-43.
  4. Schmandt, Chris, Mark S. Ackerman, and Debby Hindus. "Augmenting a Window System with Speech Input." IEEE Computer, August, 1990, 23 (8), pp. 50-58.
  5. Ackerman, Mark S., and Thomas W. Malone. "Answer Garden: A Tool for Growing Organizational Memory." Proceedings of the ACM Conference on Office Information Systems (COIS'90), April, 1990, pp. 31-39.
  6. Schmandt, Chris, Debby Hindus, Mark S. Ackerman, and Sanjay Manandhar. "Observations on Using Speech Input for Window Navigation." In Human-Computer Interaction - Interact '90, Elsevier Science Publishers, 1990, pp. 787-793.
  7. Ackerman, Mark S., Chris Schmandt, and Sanjay Manandhar. "Xspeak: Uses for a Speech Interface in a Windowing System." Proceedings of the AVIOS Conference, September, 1990, pp. 59-63.
  8. Swick, Ralph, and Mark S. Ackerman. "To Subclass Or Not To Subclass." Technical Papers of the Fifth Annual X Technical Conference, January, 1991, pp. 48-54.
  9. Mandel, Eric, John Roll, Stephen S. Murray, and Mark S. Ackerman. "AXAF User Interfaces for Heterogeneous Analysis Environments." Proceedings of the Conference on Astronomy from Large Databases - II, September, 1992, 361-374.
  10. Ackerman, Mark S. "The Answer Garden Substrate: A Platform for Building Organizational Memory Applications." Proceedings of the 1992 Workshop on Information Technologies and Systems (WITS), December, 1992, pp. 104-113.



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